Question 1

Are the KBA fees included in the price?

Accepted Answer

Yes, all our service fees already include the official fees of the Federal Motor Transport Authority (KBA) and the local registration offices. You pay exactly the displayed price – no hidden costs. Please note: The authority charges a nationwide uniform additional fee of €12.80 for reserving a custom license plate.

Question 2

How fast do I receive my documents?

Accepted Answer

Your digital registration or de-registration happens in real-time. You receive the temporary registration confirmation immediately digitally, so you can start driving right away. The physical documents and (if booked) license plates are delivered via free express shipping within 1-2 business days.

Question 3

What payment options do you offer?

Accepted Answer

We support all common, secure payment methods: You can pay conveniently via PayPal, Apple Pay, Google Pay, credit card (Visa, Mastercard), or Klarna.

Question 4

What happens if my registration is rejected?

Accepted Answer

With our Fair Price Guarantee, you are on the safe side: Should your registration or de-registration not be successful for official reasons (and this is not due to incorrect information), we will of course refund you our service fee. Already printed custom license plates are excluded from refunds due to their custom production.

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