i-Kfz Online Service
A shock in the morning: The license plate of your car is gone! Whether lost or stolen — if you lose your B plate in Landesamt für Bürger- und Ordnungangelegenheiten, you must react quickly to prevent misuse and obtain new plates.
The checklist shows you which documents you should prepare. ZAPP handles the generation and encryption of all PDFs.
Select your process type: The checklist adapts.
ID Card / Passport
Valid identity document
eVB Number
7-digit insurance confirmation code
Registration Certificate Part II
Vehicle brief from dealer (Fahrzeugbrief)
SEPA Direct Debit Mandate
For vehicle tax
Power of Attorney
Digital power of attorney (QES signed)
COC Document
Required for EU imports
This is how easily the digital processing works via the ZAPP platform:
If you suspect that your license plate was stolen, report it immediately to the police in Landesamt für Bürger- und Ordnungangelegenheiten. In the event of a pure loss, you must submit an affidavit (declaration under oath) to the registration office. Driving without plates is strictly prohibited.
To be allocated a new license plate (re-registration), you must appear in person at the registration office in Landesamt für Bürger- und Ordnungangelegenheiten. Your previous custom plate will be blocked for 10 years for security reasons. You will receive a new combination and new documents.
Drei Sicherheitsebenen schützen deine Daten — von der Identitätsprüfung bis zur KBA-Zertifizierung.
Everything you need to know about the service Loss of license plate in Landesamt für Bürger- und Ordnungangelegenheiten.
You need your ID card, both vehicle documents (ZB I & ZB II), the HU/TÜV report, the remaining second plate (if only one is missing), and the theft report from the police or a declaration of loss.
Select a service to view detailed information, application forms, and the i-Kfz online procedures for Landesamt für Bürger- und Ordnungangelegenheiten:
Check free plates & reserve online. Complete your process conveniently from home and save valuable time at the registration office.
ZAPP forwards your application directly and encrypted to the Federal Motor Transport Authority.